We want our customers to be completely satisfied with their purchase of digital products from our website. Therefore, we have established the following return policy:
- All sales of digital products are final and non-refundable, except as expressly provided in this policy.
- In the event that you receive a defective product or a product that is not as described, you may be eligible for a refund or exchange, provided that you notify us within 7 days of the date of purchase.
- To request a refund or exchange, please contact our customer support team by email at [email protected]. Please provide your order number and a detailed explanation of the issue with the product.
- Upon receipt of your request, we will investigate the issue and determine whether a refund or exchange is appropriate. If we determine that a refund or exchange is warranted, we will provide you with instructions for returning the defective or incorrect product.
- Refunds will be issued in the original form of payment within 5-7 business days of our receipt of the returned product.
- Please note that we reserve the right to deny any refund or exchange request if we determine that the product has been misused or if the issue is due to user error rather than a defect or error on our part.
By purchasing products from our website, you agree to be bound by this return policy. If you have any questions or concerns about our policy, please contact us at email@example.com.